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Aethalometer AE36-s Quick Help

This short guide will help you quickly resolve issues when operating AE36-s.

Alternatively:

Please consult the User Manual that came with the instrument on USB stick

Contact us using the Technical Support Request form

 

Latest SW version: 1.2.0.0

Latest User Manual version: 1.03

FW 1.2.1.0

 

This website is still under construction.

Thank you for your patience.

Table of Contents

1. Instrument status

The General Status of the instrument is shown by the color of the top line of the screen display, the status description on the homepage, and the LED indicator next to it.

Green = Instrument is measuring with no warning

Green and blinking = Instrument is running in QA/QC mode with no warnings or instrument is performing tape advance

Orange = Instrument is running with warnings, check status

Red = Instrument is stopped or in error

The detailed Status Code can be observed by pressing the Status icon on the far left of the status line or by pressing the status indication symbol on the Home page.

The Status Code of the instrument is a combination of seven groups of sub-status values (8 bits) in the following order:

G0_G1_G2_G3_G4_G5_G6

 

Each of the seven groups represents:

G0 – General: General status of the instrument.

G1 – Operation: Current instruments operation.

G2 – Flow: Warnings and errors linked to instruments flow.

G3 – LED: Information, warnings, and errors linked to LED source.

G4 – Chamber, Tape, RH: Warnings and errors linked to instruments chamber, tape, RH.

G5 – QA/QC: Information about instruments QA/QC procedure is running.

G6 – Information: General information, warnings, and errors.

 

2. Startup screen checks

 

Check: Communication

Description: Communication PC to optical chamber controller

Error: hardware problem

Solution: check cables

 

Check:  Instrument data

Description: Obtain data (serial number) from the optical chamber controller

Error: hardware problem

Solution: check cables

 

Check: Storage

Description: CF card operation

Error: CF card error

Solution: get new CF card and SW

 

Check: Configuration settings

Description: Read setting from the setup file

Error: Setup file error

Solution: restore setup file from one of the older setup files

 

Check: Valves

Description: Operation of the ball valve

Error: ball valve not moving

Solution: check cables

 

Check: Chamber

Description: Optical chamber movement test

Error: locked chamber

Solution: unlock chamber

 

Check: Chamber

Description: Optical chamber movement test

Error: hardware error

Solution: service needed

 

Check: Pump & Flow

Description: Test if pump is working

Error: pump

Solution: service needed

 

Check: Pump & Flow

Description: Test if pump is working

Error: tube connections

Solution: reconnect tubes

 

Check: Device monitoring

Description: Windows operating system test

Error: faulty application file

Solution: get new CF card and SW

 

3. Troubleshooting

This guide helps troubleshoot various warnings and errors triggered by the system. Each group has specific conditions for triggering errors or warnings, along with corresponding troubleshooting steps.

Group: G2

Status: Flow w

Triggered when: The actual flow differs by more than 10% from the set flow for 10 consecutive seconds.

This is checked when G1=1 – Instrument is Running.

Troubleshooting guides: 

  • Stop the measurements.
  • Inspect sample tubing for any obstructions, blockages, or compression.
  • Clean cyclone.
  • Verify flow calibration (Section 9.3.5 Flow verification).
  • Start the measurements.
  • If the Flow warning is triggered again:
  1. Stop the measurements and unplug the instrument from the sample tube.
  2. Start the measurements.
  3. If the warning is not triggered, the problem is in the sampling system.
  4. If the warning re-appears, contact Aerosol Magee Scientific support or your authorized distributor.

NOTE: Flow warnings can also be triggered by system pressure fluctuations. This can happen if multiple instruments with changing flows are connected to the inlet together with the Aethalometer.

 

Group: G2

Status: Flow ratio w

Triggered when: The flow ratio F2/F1 > 0.75 or < 0.2.

Checked when G1=1 – Instrument is Running.

Troubleshooting guides: 

  • Stop the measurements.
  • Verify flow calibration.
  • Run the Self-cleaning procedure.
  • Adjust the orifice for the correct flow ratio.
  • Start the measurements.

 

Group: G2

Status: Pump speed high w

Triggered when: The pump operates at a working load of more than 90%.

Checked when G1=1 – Instrument is Running.

Troubleshooting guides:

  • Stop the measurements.
  • Inspect sample tubing for any obstructions, blockages, or compression.
  • Clean cyclone.
  • Verify flow calibration.
  • Run the Self-cleaning procedure.
  • Check that the installation altitude is not over 3000 m above sea level. In highaltitude installations, lower the set flow or adjust the flow conditions.
  • Start the measurements.
  • If the Pump speed high warning is triggered again, stop the measurements, unplug the instrument from the sample tube and start the measurements. If the warning re-appears, contact Aerosol Magee Scientific support or your authorized distributor.

 

Group: G2

Status: FVRF out of range

Triggered when: Face Velocity Ratio Factor (FVRF) is > 1.2 or < 0.8.

Troubleshooting guides:

  • Stop the measurements.
  • Verify flow calibration.
  • Adjust the orifice for the correct flow ratio.
  • Start the measurements.

NOTE:

  • FVRF calculation is sensitive to system pressure or temperature fluctuations (e.g. multiple instruments with changing flows are connected to the inlet together with the Aethalometer; high-temperature variation in the room where the instrument is installed)
  • FVRF warning will be triggered also in the case of LED warning if there is a problem with any of the wavelengths 470, 520, 590, 630 or 880 nm.

 

Group: G2

Status: Flowmeter e

Triggered when: The optical chamber is in the “home” position, the valves are in “bypass,” and the pump is “running.” The absolute difference between raw flowmeter values F1 and Fc is > 50.

This combination is set and checked during every Tape Advance.

Troubleshooting guides: Flowmeter malfunction. Contact Aerosol Magee Scientific support or your authorized distributor.

 

Group: G2

Status: Ball valve e

Triggered when: The ball valve is not turning.

Troubleshooting guides: Ball valve malfunction. Contact Aerosol Magee Scientific support or your authorized distributor.

 

Group: G3

Status: LED w

Triggered when: If one or more LED channels do not calibrate correctly during the Tape Advance (TA) procedure—detector channel status = 11 or 12 on one or more channels.

Troubleshooting guides: LED optical source malfunction. Contact Aerosol Magee Scientific support or your authorized distributor.

 

Group: G3

Status: LED e

Triggered when: None of the LED channels can calibrate — detector channel status = 12 on all channels

Troubleshooting guides: LED optical source malfunction. Contact Aerosol Magee Scientific support or your authorized distributor.

 

Group: G4

Status: Tape w

Triggered when: Less than 10% of filter tape is left on the 10 m filter roll, or less than 5% is left on the 20 m filter tape.

Troubleshooting guides: Pay attention to replacing the filter tape before it runs out.

 

Group: G4

Status: Tape last w

Triggered when: When there is less than 2% filter tape left on a 10m filter roll or less than 1% left on a 20m filter roll.

Troubleshooting guides: Pay attention to replacing the filter tape before it runs out.

p.167

Group: G2

Status:

Triggered when:

Troubleshooting guides: